bajiplay88 Privacy Policy

1 Introduction and Purpose

bajiplay88 is a trusted online betting and casino platform for users in Bangladesh. We are firmly committed to protecting the privacy of our users. This privacy policy explains how bajiplay88 collects your personal information, the purposes for which that information is used, who it may be shared with, and what your rights are.

This policy applies to all aspects of your interaction with us, including account registration, platform use, financial transactions, and communication with our customer support team. You are encouraged to read this privacy policy carefully before using our services. If you have any questions about any part of this policy, please contact us.

2 What Information We Collect

bajiplay88 collects only the personal information that is necessary to provide our services. The information collected is divided into the following categories:

2.1 Identity Information

• Full name and date of birth
• National ID card or passport number (for identity verification)
• Email address and mobile number
• Current address and nationality

2.2 Financial Information

• bKash, Nagad, or Rocket account number (for deposits and withdrawals)
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Technical Information

• IP address and browser type
• Device identification details (operating system, device model)
• Cookies and session data
• Platform usage logs and activity history

2.4 Gaming Activity Information

• Betting history and list of preferred games
• Win and loss records
• Bonus and promotion usage details

3 How We Collect Information

bajiplay88 collects information in several ways. The most common methods are as follows:

3.1 Direct Provision

You provide information directly during account registration, through the identity verification process, during financial transactions, and when contacting our customer support team.

3.2 Automatic Collection

When you use our platform, certain information is collected automatically through cookies, log files, and other tracking technologies. This information is used primarily for security assurance, fraud prevention, and service quality improvement.

3.3 From Third Parties

Certain information may also be collected through identity verification agencies and financial transaction processors. In such cases, the information collected is used solely for legal compliance and KYC processes.

4 How We Use Your Information

bajiplay88 uses your personal information for the following legitimate purposes:

• Account Management: To create, verify, and manage your account.
• Financial Transaction Processing: To smoothly process deposits, withdrawals, and bonus distributions.
• Identity and Age Verification: To prevent access by users under 21 years of age.
• Security and Fraud Prevention: To identify suspicious activity and keep your account and funds safe.
• Customer Support: To respond to your complaints, questions, and requests for assistance.
• Legal Compliance: To maintain records required to comply with applicable laws and regulations.
• Responsible Gaming: To identify early signs of gambling-related problems and provide support to users.
• Service Improvement: To further improve the platform's functionality and user experience.

5 Sharing and Disclosure of Information

bajiplay88 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

5.1 Service Partners

The minimum necessary information may be shared with companies providing payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical services. These companies work with us under strict confidentiality agreements.

5.2 Legal Obligations

Information may be disclosed based on court orders, lawful requests from investigative agencies, or other legal requirements. In such circumstances, we provide only the information that is strictly necessary.

5.3 Security and Protection

Limited information may be shared with relevant parties when needed to identify or prevent fraudulent activity, or to ensure the safety of other users.

6 How We Protect Your Information

bajiplay88 applies multiple industry-standard security measures to keep your information safe:

• SSL Encryption: Every connection and data transfer is encrypted using SSL (Secure Socket Layer) technology.
• Secure Servers: All personal information is stored on access-controlled secure servers.
• Limited Access: Only authorized staff may access personal information, and only as needed for their specific role.
• Regular Security Audits: Our systems undergo regular security testing.
• Two-Factor Authentication: An additional verification layer is applied to protect your account.

However, it is not possible to guarantee complete security for information transmitted over the internet. We therefore advise users to keep their passwords confidential and to stay alert against unauthorized access.

7 Cookie Policy

Cookies are small data files that our website stores on your device. bajiplay88 uses the following types of cookies:

7.1 Essential Cookies

These cookies are necessary for the core functions of the service, such as maintaining login sessions and keeping financial transactions secure. These cookies cannot be disabled.

7.2 Functional Cookies

These cookies are used to remember your preferences, such as language selection and account settings. They make your experience more convenient.

7.3 Analytical Cookies

These cookies are used to monitor and improve platform performance. The information collected is analysed in anonymised and aggregated form.

You can control most cookies through your browser settings. However, disabling cookies may cause some services to not work properly.

8 Data Retention Period

bajiplay88 retains your personal information only for as long as it is needed to fulfil the purpose for which it was collected, or for as long as required by legal obligations.

• Information for active accounts is retained for as long as the account remains open.
• Certain records may be retained for a specified period after account closure for legal and regulatory requirements.
• Records of financial transactions may be retained after account closure for legal purposes.
• Once the specified period has ended, information is securely deleted or anonymised.

9 Your Rights

As a user of bajiplay88, you have the following rights regarding your personal information:

9.1 Right of Access

You may request at any time to know what information we hold about you and how it is being used.

9.2 Right to Rectification

If any of your information is incorrect, you may request that it be corrected. It is your responsibility to ensure that accurate information is provided.

9.3 Right to Erasure

In certain circumstances you may request that your information be deleted, however this right may be limited where legal or contractual obligations apply.

9.4 Right to Object to Processing

You have the right to object to the use of your information for marketing or other purposes beyond our core services.

9.5 Right to Portability

You may request a structured copy of your information.

To exercise any of the rights described above, please contact our support team. We will endeavour to respond to your request within 30 working days.

10 Protection of Children and Minors

bajiplay88 provides services only to users aged 21 and above. We do not knowingly collect any personal information from minors. Age verification is mandatory during the registration process.

If we suspect that a minor has created an account using false information, we will immediately close that account and delete all associated data.

11 International Data Transfers

To operate our services, it may sometimes be necessary to transfer your information to servers or service providers located outside Bangladesh.

For such transfers, we ensure that the receiving party maintains data protection standards equivalent to our privacy policy. No information is transferred without appropriate agreements and safeguards in place for international transfers.

12 Changes to This Policy

bajiplay88 reserves the right to amend and update this privacy policy as needed. If any significant changes are made, we will post a notice on the website and indicate the date of the change.

Continued use of our platform after any changes will indicate that you have agreed to the terms of the revised policy. We therefore recommend visiting this page regularly.

13 Links to Other Websites

Our platform may sometimes contain references to third-party websites (such as payment gateways). These websites have their own privacy policies and bajiplay88 is not responsible for them. You are advised to read the privacy policy of any third-party website before visiting it.

14 Responsible Gaming and Personal Information

As part of ensuring responsible gaming, we may analyse information about your gaming activity. This makes it possible to identify potentially problematic behaviour and provide timely support.

If you request to set limits or self-exclude, that information will be retained for the applicable period. To learn more about our responsible gaming policy, visit the Responsible Gaming page.